Registration
Please visit here iBill Registration to register.
As soon as you have completed registering your profile – our support team will validate and approve accordingly. This usually takes no longer than 24 hours.
You are unable to change your login email. Your email is your primary identification on iBill.my
Kindly click on ‘Forgot Password’ at iBill.my system.
Kindly drop an email to support@ibill.my with your details and our service representative will be contacting you shortly. For security purposes, our service representative will require valid documents to proceed with such request.
Update your profile details and submit related documents. Your account will be reviewed by our team for verification process.
Fee
There is no registration fee applicable.
No. You are able to terminate your account with iBill.my as you wish.
Payment Behaviour
Account from any local banks in Malaysia.
By default, iBill.my will clear all payments the next working day. Kindly view settlement field in iBill.my system.
No. Currently we do not cater such services.
Settlement
Our settlement will be a daily process and currently we absorb the settlement charges. If you do not wish for daily settlement, you may uncheck the "Daily Settlement" option box in your profile settings.
Cut off time for online banking is daily collection is 23:59 hours (UTC+08:00 Kuala Lumpur) while credit card is plus one working day.
It will be real time once we order the bank for settlement process. Kindly be advised that occasionally you may experience a 12-hour delay due to bank system maintenance.
We are sorry. Settlement cannot be done if your account is not verified.
All transactions are in Ringgit Malaysia ONLY (MYR)
Registration Fee RM 399.90
(Waived)
Online Banking Subscription Fee RM 99.90
(Waived)
Transaction Fee (Online Banking per transaction) RM 1.80
Credit/Debit Card Subscription Fee (Per Year) RM 199.90
(Waived)
Credit/Debit Card (per transaction) RM 1.00 + 1.5% (From transaction amount)
Quantity Fee (Subsequent transaction fee for the same standard invoice) RM 1.00
Settlement Fee (per settlement) RM 1.00
(Waived)
Minimum transaction amount RM 3.00
24/7 Support YES
We also offer services listed below:
  • Database integration
  • Customization
  • Recurring transaction
  • Loan repayment system

Reach out to us now at info@ibill.my for further information.